Monday, February 11, 2013

DAY 1



Feb 9th, 2013- Day One - an update from Melissa

On Feb 8, 2013 we started our journey to Guatemala. Our original flight was Feb 7th,

but our flight had been cancelled due to mechanical problems. So our ten day trip has

now become an eight day adventure. Now you would think that getting there would be

the easier part of this trip, however it has already been a challenge. We arrived at

Pearson Airport (Toronto), and all five of us have huge hiking packs with our personal

belongings, carry-ons, 6 large green totes full all the medical supplies, and

an autoclave. The airport was very busy as a lot of flights were cancelled, due to the

snow storm. We headed to  check-in, we loaded all our packs on,

all the totes, but when it came to the autoclave they were not going to let us take it.

This was not good, an autoclave is a machine that sterilizes surgical instruments, this

unit had been donated from another vet hospital. We had  a local company  build a

box for us with wheels as the unit itself weighs 75lbs, and now we find out that it weighs

155lbs in the crate!  Air Canada will only accept items under 70 lbs. It is very

important that we take this, as there is not even one at the human hospital to use. We

try to find a screwdriver to open the crate, we probably spent a good 45mins looking,

but no luck. Finally Janine, our baggage lady came up to us, she checked with the head of

the airlines and found they would allow us take it. We were thrilled- we made our flight

with minutes to spare. We had a lay over  in Houston Texas at 12:30 am.

We hustled to our hotel, hit the pillow at 1 am. By 6:30am (after a short nap),

we headed back to the airport in Houston to catch our flight to Guatemala. So

once again we lug our hiking packs, 6 totes, carry-ons and the autoclave to check in.
 
It was the same problem all over again. Now United Airlines would not accept

the autoclave! We could not believe we had made it this far and we were going to have

to leave it. Once again we needed a screwdriver, as the airline said they may let us

take it out of the wooden crate as it would weigh less. All of us went hunting, from

maintenance men, to police women, to running back to the hotel-  we needed a

Robertson screwdriver, and there was none to be found!  Finally they called the baggage

handler and he said he would take it, he probably could not say no to grown women crying.

So off we went, got breakfast and boarded our plane. What a great guy! So I am going to

sign off now as we head for a 3 hour flight to Guatemala. Stay tuned for our next update...


1 comment:

  1. Thanks for the update! It's great luck that you got exceptions to airline policies twice! Although beyond frustrating at the time, I'm sure.

    ReplyDelete